+351 295 249 730 reservas@zenirent.pt


General rental terms and conditions

a) Minimum rental
One day (part of the day, either at start or end rental, is considered a rental day in each case).

b) Age (minimum)
22 years old, with at least one year of driving license.

c) Cancellations
For cormirmed rentals must be made at least 3 days before date of starting.

d) Bookings
The rental terms, delivery and return dates constitute a commitment.

e) Payment
No deposit and no credit card needed.

f) Documents and equipment
The car is delivered with sealed speedmeter, normal tools, one spare wheel five tires duly marked and without visible defects and car licence. The customer receives the vehicle with a full or unfilled tank, and returns it in the same way, full or unfilled.

g) Maintenance
The client is responsable for the good use and maintenance of the car and undertakes moreover to check the oil, the battery, the fire pressure, the water level at the radiator.

h) Return of the car
Rental ends on the day fixed and indicated in the contract signed by client, if the clients desires to change the contracted rental terms, he must obtain the necessary approval from the Company at least three days before the original contracted date of return. Car is to be returned in the same conditions as delivered apart from normal wear.

i) Damages
All cars are delivered in perfect conditions, the damage in the car not caused by a normal wear is the responsability of the driver Any damage caused by shoch at the inferior part of the vehicle, aluminium wheel and drain plugs will be the responsability of the customer.

j) Accidents
In case of accidents, the client must inform the rental Firm by telephone (confirming by letter) within 24 hours and also undertakes to have the case immediately investigated by competent authorities.

k) General Rules
The client is obliged to use the car personally and tought to respect the laws in the countries where he is travelling.

l) Paid by the rentar
Petrol, garanging and washing during rental period. All fines during rental.

m) Insurance
Prices include All-Risk Insurance with 4% Deductible.

n) Colission Damage Waiver (CDW)::
The renter is responsible for any damage caused to the ZeniRent vehicle as the result of an accident. The Renter may accept the Collision Damage Waiver (CDW) Clause, in which case he will only be liable ul to the minimum excess amout for damage to the vehicle. However, the Tenter is always liable for any accidents accuring in situations involving intent or serious negligence such as driving under the influence of alcohol, narcotics or any other substances affectting his capacity for reaction as well as in case of serious breches of the Highway Code and supplementary leislation in force.

In the event of the theft of a ZeniRent vehicle or af parts thereof, fire or acts of vandalism, the Renter shall be responsible for all damages caused.
Even if the Rentaer has subcribed to the TP Clause, he is always liable for damages resulting from situations involving the misure or misappropriation of the ZeniRent vehicle, its usage by an unauthorized additional driver and whenever the Renter acts with intent or serious negligence, such as leaving the vehicle with the key in the ignition and/or the doors or windows opened.

The return of the “Check-In” vehicle must be made by the customer, to a representative of ZeniRent. If this is not the case, the customer will be responsible for any damage caused to the vehicle, regardless of the insurance.

The present text reflects the ZeniRent Standard Terms and Conditions. It seeks to inform the Renter of the procedures to be adopted in the event of an accident, theft, fire or acts of vandalism. It does not exclude the reading of the ZeniRent Standard Terms and Conditions
which are obligatory to read.

Failure to comply with these obligations shall be the sole responsability of the renter, even if the latter has subscribed to CDW (Collision Damage Waiver), SCDW (DE – Deductible Exemption), WDW (Windscreen Damage Waiver) and/or TP (Theft Protetion) clauses.


The rentals ends – On the fixed day by the client. If a prorrogation is required, the same must be asked in advance and duly paid for accordingly. Otherwise he will be driving without being insured and will be holding the car undly Any fees and penalties originated by infringement of the prevalling laws and regulations, are of the clients own responsability.

Useful information

Booking conditions

We deliver cars 24 hours a day

No credit card required

All risk insurance included (excess 4%)


Head Office:

Rua de Jesus, 42
9700-103 Angra do Heroísmo

Phone: +351 295 249 730
* call with cost to national fixed network / national mobile network
E-mail: reservas@zenirent.pt

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